Cash Drawer Won't Open

A few reasons your drawer might not be opening:

  1. The wrong end of the cable is plugged into the printer or the cash drawer.
  2. You have an old cash drawer that is not compatible with either of the two drawers mentioned.
  3. You have the wrong cable for the printer you are using.  * a phone cable may fit but DOESN'T WORK with the DK feature on the printers.

Please see related articles!

Please contact support@brigadesociety.com if you have further questions about the DK function.

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